Refund policy

Made to order

Each Your Own Prints garment is made for your order. We do not accept returns or exchanges for a change of mind, a color preference, or a size you selected incorrectly. Please compare the product's size guide with a garment you already own before ordering.

Damaged, defective, misprinted, or incorrect items

If your item arrives damaged, has a printing or manufacturing defect, or differs from the garment, size, or design you ordered, email support@yourownprints.com promptly, preferably within 30 days of delivery. Include your order number, a description of the problem, and clear photos of the item and packaging where relevant.

We will review the issue and arrange an appropriate replacement or refund for a confirmed problem, including applicable taxes and shipping charges attributable to the affected item. A wrong size shipped or a manufacturing defect is covered; choosing the wrong size is not.

Before sending anything back

Contact us first. We will tell you whether a return is needed and provide the correct instructions and address. Do not send returns to an address on the package without our instructions. We will cover any return shipping we require for a confirmed covered issue.

Refunds and cancellations

Approved refunds are issued to the original payment method. Your payment provider may take additional time to post the credit. For cancellations or changes, contact us immediately; we cannot guarantee changes once production begins. This does not limit cancellation or refund rights for delayed or undelivered orders described in our Shipping policy.

This policy does not exclude or limit any rights or remedies you have under applicable consumer law.